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Information for Prospective Tenants

For over 30 years we have been making it easy for prospective tenants to find suitable homes, providing a seamless service from selection to possession.

We are Members of ARLA Propertmark

ARLA Propertymark is the only professional body that is solely concerned with the self-regulation of letting agents and since 1981 has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.

We are a Member of The Property Ombudsman

All agents subscribing to The Property Ombudsman will be following a comprehensive set of Standards laid down in the TPO Code of Practice a copy of which can be obtained from any member agent or from the website at www.tpos.co.uk.

Finding the Right Property

To take advantage of our extensive database of high quality rental properties throughout Hertfordshire, Cambridgeshire, Essex and London you can register by calling one of our two letting offices.

Viewing a Property

We will arrange for you to view selected properties at your convenience.

The Tenancy Agreement

This document embraces the terms negotiated and agreed between yourself and the landlord, also reciting the statutory obligations of each party. The contract thereafter is signed by each party. All offers / acceptances are made subject to contract.


This is an important document prepared before possession, recording the condition of the property together with any contents. A copy is supplied to the tenant for signature. This avoids disputes at the end of the tenancy.


This is a sum usually equivalent to five weeks rent, to offset the cost (if any) incurred in reinstating the property at the end of the tenancy as existed at commencement, less fair wear and tear.

These monies are retained in accordance with the following:


Deposit Refund

At the end of the tenancy the sum is released, less any mutually agreed deductions, as determined by the tenancy agreement. If in dispute the matter is referred, together with the deposit, to the scheme adjudicator whose decision is final and binding on both parties.


Prior to occupation we will submit an invoice for advance payment of the first month rent & the deposit.

We must be in possession of cleared funds before keys are released and occupation commences.